Care Manager
BengaluruFull-time1–3 yrsPosted over a month ago
Junior pharma role at 2070Health in Bengaluru. Needs 1–3 years.
About the role
We are hiring a compassionate and articulate Care Manager to support our Preventive Health initiative across clinic locations. In this phone-based role, you will be responsible for calling patients of our partner clinics, understanding their medical concerns, and providing clear information on relevant adult vaccination options.
What you'll do
- Patient Engagement & Preventive Health
- Engage with Patients over Calls: Call patients of partner clinics and understand their preventive healthcare concerns
- Answer Preventive Health-related Questions: Confidently respond to patient queries using approved scripts and training materials, covering vaccine schedules
- Educate with Empathy: Translate medical information into patient-friendly language while maintaining accuracy and sensitivity
- Build Trust in Clinical Settings : Represent the clinic as a reliable source of medical information and provide a calm, reassuring experience for patients
What you need
- CRM
- Communication