SME - AIOPS, Automation, Tools, Observability
BengaluruFull-time10–15 yrsPosted 2 weeks ago
Leadership DevOps and cloud role at 3i Infotech in Bengaluru. Needs 10–15 years and an M.Sc, B.Tech or B.E..
About the role
The Automation, Observability & AIOps CoE Head leads the Center of Excellence responsible for automation, monitoring/observability, and AIOps solutions across all service lines. This role owns the portfolio, GTM offerings, and delivery frameworks, builds skills and capacity, supports sales/pre?sales and partner ecosystems, and provides senior technical leadership for complex transformations and red accounts in the automation/observability/AIOps domain.
What you'll do
- CoE strategy, portfolio, and operating model
- Define and maintain the Automation, Observability & AIOps CoE charter and roadmap , aligned with the IS CoE themes: capacity/capability building, GTM offerings
- Own the services portfolio for monitoring/observability platforms, ITOM/AIOps, operations automation (runbooks, workflows), and toolchains used across infrastructure
- Capacity and capability building
- Build skills and capacity in key technology areas: observability platforms (APM, metrics, logs, traces), ITOM/AIOps tools, automation/orchestration (scripts, workflows
What you need
- Terraform
- AWS
- CI/CD
- Kubernetes
- GCP
- Splunk
Good to have
- Azure
- Grafana
- ServiceNow
- Root cause analysis
- ITIL
- Instrumentation