IT Support Engineer
BengaluruFull-timeHybrid3–6 yrsPosted 1 week ago
Mid-level IT support role at 7-Eleven Global Solution Center in Bengaluru. Needs 3+ years. Hybrid.
About the role
Desktop Support Engineer is responsible for providing technical assistance and support to end-users, ensuring the efficient operation of hardware and software systems. This role involves troubleshooting, diagnosing, and resolving issues related to desktops, laptops, peripherals, and network connectivity.
What you'll do
- Provide timely and effective technical support to end-users via phone, email
- In-person or collaboration tools
- Troubleshoot hardware and software issues on desktops, laptops, MacBook’s and peripherals
- Resolve network connectivity problems and ensure stable internet and intranet access
- Assist with printer and scanner setup, maintenance, and troubleshooting
What you need
- MS Office
- Active Directory
- Hardware
- Troubleshooting
- Ticketing tools
Good to have
- POS