Customer Care Manager
BengaluruFull-time7–14 yrsPosted 1 week ago
Senior customer support role at Aarna HR Solutions in Bengaluru. Needs 7+ years and a B.Tech or B.E..
About the role
To analyze the technical complaints of the vehicle in the field. To provide feedback on Product Performance and for Product To assist in spare parts requirement in co-ordination with Spare Parts division. Inspection of failed components to give decision. To train Dealers/Customers’/Technicians on Product and driving.
What you'll do
- Analyze the technical complaints of the vehicle in the field
- Provide feedback on Product Performance and for Product
- Assist in spare parts requirement in co-ordination with Spare Parts division
- Train Dealers/Customers’/Technicians on Product and driving
- Visit Dealer and Customer to provide technical assistance
What you need
- Customer service
- SAP
- Sales