Duty Manager
KochiFull-time3–4 yrsPosted 4 weeks ago
Mid-level hospitality role at Accor in Kochi. Needs 3–4 years.
About the role
Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel. Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier.
What you'll do
- Ensure that the arrivals and departures for the day and relevant records are maintained
- Ensure quality in all aspects of work and among the staff in the lobby
- Personally welcome and escort all guests of the hotel
- Authorize courtesies for V.I.P’s
- Ensure that regular training is conducted as per the standards
What you need
- Hospitality
- Hotel management system
- Front office
- SOP writing
- Communication