Guest Relations Associate
VijayawadaFull-timeJunior levelPosted 3 weeks ago
Junior hospitality role at Accor in Vijayawada. Needs a BBA.
About the role
Greet guests with warmth and professionalism, ensuring a positive first impression Respond promptly to guest queries and concerns, resolving issues in a timely and efficient manner with empathy and active listening Maintain accurate front-office logs, shift reports, and comprehensive records of guest information, bookings, and special requests
What you'll do
- Greet guests with warmth and professionalism, ensuring a positive first impression
- Respond promptly to guest queries and concerns, resolving issues in a timely and efficient manner with empathy and active listening
- Provide supportive guidance to reception team members to foster a collaborative work environment
- Maintain accurate front-office logs, shift reports, and comprehensive records of guest information, bookings, and special requests
What you need
- Guest service
- Hospitality
- Front office
- Housekeeping