Assistant Manager Guest Service @ibis Navi Mumbai
Navi MumbaiFull-timeMid levelPosted 2 months ago
Mid-level hospitality role at AccorHotel in Navi Mumbai. Needs a hotel management degree.
About the role
Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may have during their stay. Responsible for optimizing hotel occupancy, room rate, handling guest complaints professionally and effectively.
What you'll do
- Responsible for optimizing hotel occupancy, room rate, handling guest complaints professionally and effectively
- Assist the Director Guest Service to operate a highly proficient and productive guest services of the hotel
- Responsible for sales according to hotel task
What you need
- Guest service
- Front office
- Reservations