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Assistant Manager Outlet (All Day Dining) - Fairmont Agra

AgraFull-time5–6 yrsPosted 3 weeks ago

Mid-level hospitality role at AccorHotel in Agra. Needs 5–6 years and a diploma.

About the role

Address guest complaints and concerns promptly, implementing corrective measures as necessary

What you'll do

  • Oversee daily operations of the all-day dining outlet, ensuring smooth service delivery and adherence to operational standards
  • Supervise, train, and mentor outlet staff, including servers, kitchen personnel, and support staff, whilst fostering a positive work environment
  • Maintain exceptional guest service standards and ensure guest satisfaction through regular interaction and feedback management
  • Monitor and control food and beverage costs, inventory levels, and stock rotation to optimise profitability
  • Ensure compliance with health, safety, and hygiene regulations, conducting regular inspections and audits

What you need

  • Hospitality
  • Food safety
  • POS
  • Financial statements
  • Guest service
  • Communication

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