Butler Associate
MumbaiFull-timeJunior levelPosted over a month ago
Junior hospitality role at AccorHotel in Mumbai.
About the role
Butler Associate at AccorHotel. Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in….
What you'll do
- Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in…
- Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay
- Work in conjunction with Housekeeping and Engineering team to ensure that villas are in immaculate condition at all times and especially in preparation for guest arrival
- Daily communication with Housekeeping and Food and Beverage team in relation to the needs of current and arriving guests to the resort
- Oversee the cleaning and maintenance of villas by Housekeeping and Engineering staff to ensure guests are not disturbed unnecessarily
What you need
- Housekeeping
- Front office
- Reservations
- SOP writing
- Communication