Concierge Associate - Fairmont Agra
AgraFull-time2–5 yrsPosted over a month ago
Mid-level hospitality role at AccorHotel in Agra. Needs 2+ years and a diploma.
About the role
Concierge Associate - Fairmont Agra at AccorHotel. Provide exceptional guest services and personalized assistance to hotel guests, ensuring their comfort and satisfaction throughout their stay.
What you'll do
- Provide exceptional guest services and personalized assistance to hotel guests, ensuring their comfort and satisfaction throughout their stay
- Make restaurant reservations and provide dining recommendations based on guest preferences and dietary requirements
- Arrange transportation services, including airport transfers, local tours, and sightseeing excursions
- Offer comprehensive local knowledge and recommendations for attractions, cultural sites, shopping, and entertainment venues in and around Agra
- Handle special guest requests and resolve issues promptly and professionally to exceed expectations
What you need
- Hospitality
- Reservations
- Communication
Good to have
- Customer service