Doorman

About the role

Be well versed with all shuttle and taxi booking charges to provide accurate information to guests Be conversant with the events of the day and of daily Hotel activities Try to remember individual guests’ names especially VIP, repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service

What you'll do

• Greet and welcome all guests at the main entrance
• Monitor and ensure smooth traffic flow at the driveway by directing cars and coaches accordingly
• Report on incidents/accidents at driveway and redirect traffic flow when required
• Assist guests with taxi requests and in loading, unloading and tagging of luggage for from taxi or luggage van
• Coordinate parking lots for VIP guests and ensure they are duly received