Duty Manager
VijayawadaFull-timeMid levelPosted 2 months ago
Mid-level hospitality role at AccorHotel in Vijayawada.
About the role
Welcome and support VIP guests; authorise courtesies and oversee VIP room inspections to exceed expectations Log and report all security incidents and emergencies; conduct Night Audit processes and ensure compliance with organisational standards and safety procedures
What you'll do
- Liaise with all departments to ensure smooth, coordinated operations and communicate key updates and guest feedback to senior management
- Supervise the Front Office team with collaborative leadership; conduct daily briefings and monitor service standards consistently
- Review rate variances, billing instructions, and guest credit to ensure revenue control and financial integrity
- Manage full-house situations and coordinate guest relocations; oversee lobby and driveway operations for safety and guest comfort
What you need
- Communication
- Front office
Good to have
- Hospitality