Front Office Ambassador
JaipurFull-timeJunior levelPosted 2 months ago
Hospitality role at AccorHotel in Jaipur.
About the role
Front Office Ambassador at AccorHotel. Lobby Ambassador.
What you'll do
- Send pre-arrival emails and questionnaires to gather more information from guests
- Recognize all guests and build rapport in order to develop personal guest contact, obtain preferences and proactively anticipate guest needs
- As needed, manage guests’ schedules to anticipate potential needs
- Maintain a high level of privacy and confidentiality on behalf of guests when possible
- Address guests' service needs in a professional, positive, and timely manner, consistent with company policy
What you need
- Front office
- Guest service