GSA - Food & Beverage
HyderabadFull-time1–4 yrsPosted 1 week ago
Junior hospitality role at AccorHotel in Hyderabad. Needs 1+ years and a diploma or BBA.
About the role
We are seeking a dedicated and customer-focused Guest Service Associate (GSA) - Food & Beverage to join our team in Mercure Hyderabad KCP, India. As a GSA, you will play a crucial role in delivering exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency.
What you'll do
- Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere
- Serve food and beverages promptly and professionally, adhering to service standards
- Maintain cleanliness and organization of the dining area, including table settings and side stations
- Process payments and handle cash and credit transactions efficiently
- Respond promptly to guest inquiries and concerns, ensuring customer satisfaction
What you need
- Food safety
- F&B service
- POS
- Guest service
- Communication
- Food production
Good to have
- Hospitality