GSA - Front Office
VijayawadaFull-time0–2 yrsPosted 2 months ago
Entry-level hospitality role at AccorHotel in Vijayawada. Open to freshers; up to 2 years, with a diploma or BBA.
About the role
Warmly greet and welcome guests upon arrival, providing a positive first impression of our hotel Efficiently manage the check-in and check-out processes, ensuring accuracy and attention to detail Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting
What you'll do
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process room reservations, modifications, and cancellations using the hotel management system
- Manage cash transactions and maintain accurate financial records
- Ensure the front desk area is organised, clean, and presentable at all times
- Manage and resolve overbooking situations and room type changes efficiently
What you need
- Front office
- Communication
- Hotel management system
- Reservations
- Housekeeping