GSA - Front Office
GandhinagarFull-timeFresherPosted 3 weeks ago
Entry-level hospitality role at AccorHotel in Gandhinagar. Open to freshers with a diploma or BBA.
About the role
Welcome and greet guests upon arrival, providing a warm and professional first impression Proven problem-solving skills and ability to handle challenging situations calmly Keen attention to detail and strong organizational skills Proficiency in computer systems and hotel management software
What you'll do
- Manage the check-in and check-out processes efficiently, ensuring a smooth experience for all guests
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain accurate guest records and manage reservations using our hotel management system
- Collaborate with other departments to address guest needs and resolve issues effectively
- Process payments and handle cash transactions accurately
What you need
- Front office
- Hospitality
- Hotel management system
- Customer service
- Reservations
- Communication