GSA - Front Office
JaipurFull-time1–4 yrsPosted 2 months ago
Junior hospitality role at AccorHotel in Jaipur. Needs 1+ years and a diploma.
About the role
We are seeking a dedicated GSA - Front Office to join our team. As the face of our hotel, you will play a crucial role in ensuring guest satisfaction and maintaining our high standards of service excellence. Warmly greet and welcome guests upon arrival, providing a positive first impression of our hotel.
What you'll do
- Handle guest inquiries, requests, and complaints promptly and professionally
- Collaborate with other departments to ensure seamless guest experiences
- Process room reservations, modifications, and cancellations using the hotel management system
- Manage cash transactions and maintain accurate financial records
- Ensure the front desk area is organized, clean, and presentable at all times
What you need
- Front office
- Hospitality
- PowerPoint
- Hotel management system
- Reservations