Guest Laundry Valet - Fairmont Mumbai and Roswyn, A Morgans Originals Hotel
MumbaiFull-time1–2 yrsPosted 2 months ago
Junior hospitality role at AccorHotel in Mumbai. Needs 1–2 years.
About the role
The Guest Service Valet is responsible for delivering exceptional guest service by efficiently managing guest laundry, valet requests, linen movement, and supporting housekeeping operations. The role ensures timely collection and delivery of guest garments, proper handling of hotel linen, maintenance of hygiene standards, and prompt response to guest requests while upholding the hotel's quality and service standards.
What you'll do
- Guest Laundry & Valet Services
- Collect guest laundry from rooms as per hotel standards
- Verify garments against the laundry list and ensure proper tagging
- Deliver guest laundry within the committed turnaround time
- Handle express laundry requests efficiently
What you need
- Housekeeping
- Guest service
- SOP writing
- Front office
Good to have
- Hospitality