Guest Service Associate - F&B Service
KhopoliFull-timeJunior levelPosted over a month ago
Junior hospitality role at AccorHotel in Khopoli. Needs a diploma.
About the role
Guest Service Associate - F&B Service at AccorHotel. People Management.
What you'll do
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
- Ensure to attend to guest complaints, requests or inquiries regarding the food and services
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel to ensure maximum cooperation, productivity, morale and guest service
- Identify optimal, cost effective use of the resources and educate the team on the same
- Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service
What you need
- F&B service
- Guest service
- Hospitality
- POS
- Food safety
- Communication