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Guest Service Associate - Food & Beverage

HyderabadFull-timeFresherPosted 2 months ago

Entry-level hospitality role at AccorHotel in Hyderabad. Open to freshers with a hotel management degree.

About the role

Guest Service Associate - Food & Beverage at AccorHotel. Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.

What you'll do

  • Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations
  • Welcome the guests by greeting them as per the standards
  • Any matter which may affect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services

What you need

  • Guest service
  • F&B service
  • Communication

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