Guest Service Associate - Food & Beverage
HyderabadFull-timeFresherPosted 2 months ago
Entry-level hospitality role at AccorHotel in Hyderabad. Open to freshers with a hotel management degree.
About the role
Guest Service Associate - Food & Beverage at AccorHotel. Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
What you'll do
- Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations
- Welcome the guests by greeting them as per the standards
- Any matter which may affect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
- Ensure to attend to guest complaints, requests or inquiries regarding the food and services
What you need
- Guest service
- F&B service
- Communication