Guest Service Associate - Front Office
DelhiFull-timeJunior levelPosted over a month ago
Junior hospitality role at AccorHotel in Delhi. Needs a diploma or BBA.
About the role
Guest Service Associate - Front Office at AccorHotel. Front Office Operation.
What you'll do
- Conduct daily briefings and ensure that all pertinent information is well received by team members
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
- Review, analyze and suggest improvement of work flow and standards at the Front Desk
- Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
- Communicate with Front Office Manager on all matters regarding guest services & hotel operations
What you need
- Guest service
- Front office
- Hospitality
- Communication