Guest Service Associate Front Office
KolkataFull-timeJunior levelPosted 2 weeks ago
Junior hospitality role at AccorHotel in Kolkata.
About the role
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management.
What you'll do
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded
- Develop your talent through Accor’s learning programs
What you need
- Guest service
- Front office