Guest Service Associate - Front Office
PuneFull-time0–4 yrsPosted over a month ago
Junior hospitality role at AccorHotel in Pune. Open to freshers; up to 4 years, with a diploma or BBA.
About the role
Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.
What you'll do
- Provide effective support to the team to enable them to provide effective and efficient services
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
- Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports
What you need
- Guest service
- Front office
- Communication
- Customer service