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Guest Service Associate - Housekeeping

BengaluruFull-timeJunior levelPosted 2 weeks ago

Junior hospitality role at AccorHotel in Bengaluru.

About the role

Replenish guest supplies and ensure that guests requests are promptly attended to Reports lost and found articles to the housekeeping office immediately

What you'll do

  • Clean and maintain areas of responsibility according to standards and procedures
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness
  • Maintain a section room report as well as a daily productivity report
  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner

What you need

  • Guest service
  • Housekeeping

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