Hostess
BengaluruFull-timeJunior levelPosted 2 weeks ago
Hospitality role at AccorHotel in Bengaluru.
About the role
Hostess at AccorHotel. Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
What you'll do
- Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests
- Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
- Answer phones, sort out requests, give recommendations - you're the one-stop-shop for our guests to turn to
- Take reservations over the phone, handle cash and card payments and help out the team on the floor
- Master the use of the online reservation system and be sure to add all necessary information to reservations
What you need
- Hospitality
- Reservations