Reservation Executive
MumbaiFull-time2–5 yrsPosted 3 weeks ago
Mid-level hospitality role at AccorHotel in Mumbai. Needs 2+ years.
About the role
Constant upkeep of Opera Cloud Reservations system through updating of rates systems, validity dates, mail messages, availability control Check no shows from previous day and give details to Duty Manager for processing and follow up.
What you'll do
- Monitor occupancy for upcoming weeks, when stop sell is necessary input date into PMS and advise Front Office, Telephones and ARS allotment holders
- Assist in preparation and checking of rate manual, ensure rates and rates schedule in computer system are correct
- Ensure completion of daily duties, eg. Correspondence, filing, reports, etc. Adherence to Emergency Communication procedures ensuring that
What you need
- Hotel management system
- Front office
- Reservations
- Communication