Rooms Controller - Fairmont Agra
AgraFull-time3–5 yrsPosted over a month ago
Mid-level finance role at AccorHotel in Agra. Needs 3–5 years.
About the role
Address and resolve guest complaints and maintenance issues promptly and professionally
What you'll do
- Oversee daily room inventory, occupancy levels, and room status management to ensure optimal operational efficiency
- Manage and optimise room revenue through strategic pricing, forecasting, and yield management initiatives
- Supervise and coordinate the housekeeping and maintenance teams, including staff scheduling, induction, and performance management
- Monitor and maintain the highest standards of room cleanliness, maintenance, and guest-ready conditions across all guest rooms
- Liaise with the Front Office and Guest Services teams to ensure seamless communication and exceptional guest experiences
What you need
- Forecasting
- Compliance
- Performance management
- Hotel management system
- Audit
- Sales