Senior Manager - IT Infra & Support
GuwahatiFull-timeSenior levelPosted 4 months ago
Senior IT support role at Adani Group in Guwahati. Needs a B.Tech, B.E. or B.Sc.
About the role
Adopt and implement IT polices at the site in alignment with the business direction and Adani ITIL framework Ensure ongoing compliance to IT policies and protocols & get sign-offs for any exceptions or non-compliance Establish and maintain backup/ recovery measures for exigencies, in line with Crisis Management and Disaster recovery plans as part of overall Business Continuity framework
What you'll do
- Ensure ongoing compliance to IT policies and protocols & get sign-offs for any exceptions or non-compliance
- Establish and maintain backup/ recovery measures for exigencies, in line with Crisis Management and Disaster recovery plans as part of overall Business Continuity…
- Lead effective deployment of IT assets, systems, procedures and processes with respect to consistency, reliability and effectiveness
- Oversee performance and capacity of site IT services and solutions and ensure adherence to IT service level agreements
- Evaluate and report service-level attainment at the site as per established frameworks and metrics; Escalate issues where necessary
What you need
- ITIL
- Hardware
- SOP writing