Inbound Outbound Tele caller/Chat Process
NoidaFull-time1–2 yrsPosted 1 week ago
Junior customer support role at Adecco India in Noida. Needs 1–2 years.
About the role
Inbound Outbound Tele caller/Chat Process at Adecco India. Handle customer queries professionally and efficiently.
What you'll do
- Handle customer queries professionally and efficiently
- Resolve customer concerns while ensuring a high level of satisfaction
- Coordinate with internal teams for timely issue resolution
- Maintain accurate records of customer interactions
- Meet quality, productivity, and SLA targets
What you need
- Chat support
- Customer service
- Voice process
- Email support
- Customer handling
- Communication