Client Servicing Executive
ThaneFull-time2–5 yrsPosted open since jan 2024
Mid-level customer support role at AdEngage in Thane. Needs 2+ years and a BBA.
About the role
As the Client Servicing Head at AdEngage, you will be the bridge between our clients and our internal teams, ensuring seamless communication and project delivery that exceeds client expectations. Your role is critical in maintaining and strengthening client relationships, contributing to our continued growth.
What you'll do
- Lead the client servicing team to deliver exceptional service and support to our clients
- Develop and maintain strong relationships with clients, understanding their needs and objectives
- Coordinate with internal teams to ensure timely and successful delivery of our solutions
- Identify opportunities for upselling and cross-selling services to enhance client satisfaction and revenue growth
What you need
- Customer service
- Communication
- Upselling
- Cross-selling