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L1 Application Support Engineer - (Navi Mumbai-Airoli)

Navi MumbaiFull-time2–5 yrs3.5 L–₹3.7 L a yearPosted 1 week ago

Mid-level IT support role at ADI Group in Navi Mumbai. Needs 2+ years and a BCA, MCA or B.Tech. Pays ₹3.5–3.7 LPA.

About the role

NO MECH ENGG, ENTC, ELECTRICAL ENGG, NO FROM NON IT EDUCATION Collaboration skills.

What you'll do

  • Ticket Management, assigning tickets to the right team, regular follow-up
  • Taking part in incident calls
  • Ensuring proper handover by team members
  • Ensuring proper follow-ups are done on pending alerts
  • Coordinating with in-house L1, L2 team, and Application Team

What you need

  • POS

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