L1 Application Support Engineer - (Navi Mumbai-Airoli)
Navi MumbaiFull-time2–5 yrs3.5 L–₹3.7 L a yearPosted 1 week ago
Mid-level IT support role at ADI Group in Navi Mumbai. Needs 2+ years and a BCA, MCA or B.Tech. Pays ₹3.5–3.7 LPA.
About the role
NO MECH ENGG, ENTC, ELECTRICAL ENGG, NO FROM NON IT EDUCATION Collaboration skills.
What you'll do
- Ticket Management, assigning tickets to the right team, regular follow-up
- Taking part in incident calls
- Ensuring proper handover by team members
- Ensuring proper follow-ups are done on pending alerts
- Coordinating with in-house L1, L2 team, and Application Team
What you need
- POS