Technical Support Executive
MumbaiFull-time1–3 yrsPosted 1 week ago
Junior IT support role at Aditi Tracking in Mumbai. Needs 1–3 years.
About the role
Technical Support Executive at Aditi Tracking. Provide technical support and guidance to customers on GPS tracking systems, software, and related services.
What you'll do
- Provide technical support and guidance to customers on GPS tracking systems, software, and related services
- Troubleshoot hardware and software issues related to GPS devices, fleet management platforms, and mobile applications
- Assist customers in device installation, configuration, and calibration
- Conduct remote diagnostics and guide users through problem resolution
- Educate customers on best practices for using GPS tracking solutions effectively
What you need
- Troubleshooting
- Ticketing tools
- Networking
- Fleet management
- CRM
- MS Office
Good to have
- IoT
- Customer success