Service Delivery Manager – SAP MES

About the role

As our SAP MES Service Delivery Manager , you won't just be managing tickets—you will be the bridge between cutting-edge enterprise software and the physical shop floor. You will champion operational excellence for our global manufacturing execution footprint, ensuring our production facilities run seamlessly while guiding our clients into the industry standards.

What you'll do

• Stakeholder & Client Management: Act as the primary point of contact for manufacturing plant leads and business stakeholders. Translate complex technical jargon into…
• Foster a culture of automation—if a problem happens twice, fix the root cause; if it happens multiple times, automate the solution
• With business understandable communications
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success

What you need

• SAP
• Performance management
• ITIL