Functional Lead Chatbot

About the role

We are looking for a Senior Technical & Platform Lead to take end-to-end ownership of an internal enterprise Conversational AI assistant . The role combines technical leadership, platform ownership and delivery leadership .

What you'll do

• Own the end-to-end technical delivery and evolution of the Conversational AI platform
• Understand new ideas and requirements through the intake process and convert them into actionable initiatives
• Work with stakeholders to prioritize requirements and contribute to roadmap planning
• Lead initiatives from discovery and solution design through development, testing, go-live and post-production support
• Lead and guide the development team to deliver against agreed priorities and timelines

What you need

• Stakeholder management
• REST APIs
• Process improvement
• Problem solving

Good to have

• Azure
• SAP
• ServiceNow