algoQA Product Support Engineer
BengaluruFull-time2–5 yrsPosted 5 months ago
Mid-level IT support role at AlgoShack in Bengaluru. Needs 2+ years.
About the role
We are looking for an algoQA Product Support Engineer to enable and support customers in effectively adopting and utilizing the algoQA platform. The role focuses on onboarding, training, technical guidance, troubleshooting, and supporting advanced usage scenarios to ensure successful automation outcomes.
What you'll do
- Provide onboarding support and help users get started with algoQA
- Conduct training sessions and share best practices for effective platform usage
- Guide users in designing and implementing automation using algoQA
- Assist in debugging, troubleshooting, and resolving product-related issues
- Support creation of complex and reusable components for advanced use cases
What you need
- Troubleshooting
- Test automation
- C#
- Python
Good to have
- Machine learning