Assistant Manager - Operations
GurugramFull-time8–14 yrsPosted 1 week ago
Leadership operations role at Alight Solutions in Gurugram. Needs 8+ years and a degree.
About the role
Assistant Manager – CSD is responsible for providing outstanding customer delivery by leading and motivating his/ her team and developing programs and action plans to deliver on all performance metrics and increase customer satisfaction. The person would be responsible for coaching and development of his/ her team members and driving positive culture in his/ her team.
What you'll do
- Responsible for coaching and development of his/ her team members and driving positive culture in his/ her team
- Work Transition & Migration Planning
What you need
- Reporting
- Team management
- JIRA
- Process improvement
- Performance management