Customer Support -- Vashi Navi Mumbai India
Navi MumbaiFull-time2–3 yrsPosted 1 week ago
Junior customer support role at Allen Lund Company in Navi Mumbai. Needs 2–3 years.
About the role
We are seeking a dedicated and skilled Call Center Executive to join our team. The ideal candidate will have 2-3 years of experience in a call center environment, demonstrating excellent communication skills and a strong customer service orientation. We are seeking a dedicated and skilled Call Center Executive to join our team.
What you'll do
- Handle incoming and outgoing calls with professionalism and courtesy
- Provide accurate information to customers regarding our logistics services
- Resolve customer inquiries and complaints efficiently and effectively
- Maintain detailed and accurate records of customer interactions in the database
- Collaborate with team members to enhance customer satisfaction and improve service processes
What you need
- Customer service
- CRM
- Communication