Call Centre Manager – Head
PatnaFull-time5–9 yrsPosted over a month ago
Senior customer support role at Alliance Recruitment Agency in Patna. Needs 5+ years and an MBA.
About the role
Demonstrated experience managing a large telecalling department (team size, targets handled, and results achieved should be clearly stated in the resume). Data-driven approach with the ability to analyze calling metrics and translate insights into process improvements. Graduate in any discipline; MBA or equivalent management qualification preferred but not mandatory.
What you need
- CRM
Good to have
- Sales
- Telecom