Payment Associate
MumbaiFull-time1–3 yrsPosted 3 weeks ago
Junior banking role at Altera Digital Health (India) in Mumbai. Needs 1–3 years and a B.Com, BBA or diploma.
About the role
Post payments from insurance companies, government programs (Medicare/Medicaid), and patients into the RCM system. Process Electronic Remittance Advices (ERA) and manual Explanation of Benefits (EOB). Apply necessary adjustments, refunds, and write-offs per payer guidelines. Balance and reconcile daily deposits with posted payments.
What you'll do
- Identify and post insurance denials while ensuring timely follow-up for resolution
- Work with the billing and accounts receivable teams to correct claim errors and resubmit claims
- Track underpayments and escalate discrepancies to the RCM Manager
- Maintain accurate payment records and reconciliation reports
- Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies
What you need
- Reconciliation
- Excel
- Insurance
- Compliance
- Accounting
- Reporting
Good to have
- Accounts receivable