Manager, Account Management, NA AVS
BengaluruFull-time3–6 yrsPosted yesterday
Mid-level account management role at Amazon in Bengaluru. Needs 3+ years and a degree.
About the role
Team Manager, Account Management, North America (NA), Work Timings: 3pm-12am IST As a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors.
What you'll do
- Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed
- Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
- Manage end to end goal setting for team to align with organizational goals
- Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues
- Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads…
What you need
- CRM
- Sales
- Salesforce
- Digital marketing
- Root cause analysis