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Program Manager-Investigation Excellence Team, Central Operations

HyderabadFull-time2–5 yrsPosted 3 weeks ago

Mid-level consulting role at Amazon in Hyderabad. Needs 2+ years and a degree.

About the role

You will own root-cause classification and attribution logic, drive accuracy and standardization so investigations can be consistently applied across teams, and monitor performance metrics to drive continuous improvement. You hold a high bar for quality and data integrity, look for ways to eliminate effort rather than add it, and foster cross-functional collaboration.

What you'll do

  • Typically begins the day by reviewing and analyzing data to track key performance indicators and identify trends
  • They collaborate with various departments to gather information and ensure accurate reporting
  • Additionally, they may oversee the development and implementation of reporting systems and processes to streamline operations and improve efficiency

What you need

  • SQL
  • Excel
  • Project management
  • Data analysis
  • Process improvement
  • VBA

Good to have

  • Business analysis
  • Lean manufacturing
  • Six Sigma
  • Tableau

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