Sr Product Manager Tech

About the role

In this role, you will balance current-state operational excellence with long-term platform transformation — ensuring your workstream is stable today while building toward the next generation of dynamic, personalised associate experiences. You will manage escalations and backlog prioritisation, integrate new capabilities without degrading the associate experience, and serve as a strong advocate for your work stream across cross-functional teams.

What you'll do

• Balance current-state operational excellence with long-term platform transformation — ensuring your workstream is stable today while building toward the next generation…
• Manage escalations and backlog prioritisation, integrate new capabilities without degrading the associate experience
• Own the end-to-end associate experience for your designated channel or workstream, driving quality, reliability, and continuous improvement
• Manage escalations and backlog prioritization, ensuring the most impactful improvements are delivered efficiently
• Partner with engineering, design, and operations teams to deliver seamless feature integrations that enhance — rather than disrupt — the associate experience