Customer Service Executive
ThiruvananthapuramFull-time0–2 yrs2 L–₹2.5 L a yearPosted 2 weeks ago
Entry-level customer support role at Ambrosia The Classic BakeHouse in Thiruvananthapuram. Open to freshers; up to 2 years, with Class 12. Pays ₹2–2.5 LPA.
About the role
Handle customer inquiries through phone calls, emails, chats, and other communication channels. Provide accurate information about company products, services, policies, and procedures. Resolve customer complaints, issues, and service requests in a professional manner. Maintain positive customer relationships by providing timely and effective support.
What you'll do
- Handle customer inquiries through phone calls, emails, chats, and other communication channels
- Provide accurate information about company products, services, policies, and procedures
- Resolve customer complaints, issues, and service requests in a professional manner
- Maintain positive customer relationships by providing timely and effective support
- Follow up with customers to ensure their issues are resolved and they are satisfied with the service
What you need
- Customer service
- Communication
- CRM