Technical Service Representative
ChennaiFull-time2–5 yrsPosted 4 days ago
Mid-level customer support role at Ametek in Chennai. Needs 2+ years.
About the role
Atlas Material Testing is seeking a Technical Service Representative to join our India Tech Service Team, servicing customers across the region. In this role, you will be responsible for performing basic on-site installation and general maintenance tasks on technology products while helping resolve customer problems and answering questions.
What you'll do
- Responsible for conducting tests on instruments and mechanical components, electro- status devices, electronic components, circuits
- Converses with equipment operators to determine operational problems with equipment, and replace defective components, wiring
- Aligns, adjusts, and calibrates equipment according to Atlas Material Testing Technology LLC specifications and other OEM specifications consistent with quality…
- Provides training to equipment users on operation, basic maintenance, user calibration and all warranty covered issues
- Prepares and presents detailed quotes, agreements, and service reports, that include pricing, discounts
What you need
- MS Office
- Problem solving
- Wiring
- Sales