Senior Associate, Portal Performance
HyderabadFull-timeMid levelPosted over a month ago
Mid-level software engineering role at Amgen in Hyderabad.
About the role
We are seeking a skilled Portal Performance professional to support the performance, optimization, and user experience of our MyHR portal, built on the ServiceNow platform. This role will focus on monitoring portal usability, responsiveness, content effectiveness, and service delivery performance to help ensure a reliable and efficient digital employee experience.
What you'll do
- Support monitoring of end-to-end performance of the MyHR portal on the ServiceNow platform
- Analyse portal usage data and performance metrics (load time, page hits, click-through rates, etc.) and identify improvement opportunities
What you need
- ServiceNow