Sr Associate PLM Systems Analyst
HyderabadFull-timeMid levelPosted over a month ago
Mid-level software engineering role at Amgen in Hyderabad.
About the role
Provide L2/L3 support—investigating incidents, coordinating fixes, and ensuring effective root-cause analysis. Coordinate with software vendors, technology teams and business stakeholders to track, and resolve issues. Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals
What you'll do
- Provide L2/L3 support—investigating incidents, coordinating fixes, and ensuring effective root-cause analysis
- Coordinate with software vendors, technology teams and business stakeholders to track, and resolve issues
- Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals
- Work with Product Managers and customers to define scope and value for new developments
What you need
- Root cause analysis
- Business analysis