Sr Associate Software Engineer
HyderabadFull-timeSenior levelPosted over a month ago
Senior software engineering role at Amgen in Hyderabad.
About the role
Fulfill service requests related to platform configuration, user management, and system access, ensuring timely and accurate delivery
What you'll do
- Provide daily administrative support for ServiceNow ITSM and GRC/IRM modules, ensuring platform functionality and stability
- Respond to incidents and resolve platform issues to minimize downtime and service disruption
- Perform regular platform maintenance tasks, including patching, upgrades, and health checks, ensuring optimal performance
- Assist with the configuration and management of workflows, approvals, and service catalog items within the ITSM and GRC/IRM modules
What you need
- ServiceNow