Service Advisor
NagercoilFull-time0–2 yrsPosted over a month ago
Entry-level customer support role at Anaamalais Toyota in Nagercoil. Open to freshers; up to 2 years.
About the role
A Service Advisor is the link between the customer and the workshop, making sure the customer's vehicle is serviced properly and the customer is satisfied. Ask about the vehicle's problems and service requirements. Explain the required repairs and estimated cost to the customer. Coordinate with technicians and the workshop.
What you'll do
- Explain the required repairs and estimated cost to the customer
- Coordinate with technicians and the workshop
- Prepare the final bill and explain the work done
- Follow up with customers after service
What you need
- Customer service
- Communication