Service Reliability Engineer- Apple Data Platforms
BengaluruFull-timeJunior levelPosted 2 weeks ago
Data science role at Apple in Bengaluru. Needs a B.Sc, B.Tech or B.E..
About the role
The Apple Services Engineering team (ASE) is one of the most exciting examples of Apple's long-held passion for combining art and technology. Within ASE, the Apple Data Platform SRE team keeps a massive, multi-cloud platform running for thousands of internal engineers building the next generation of data and AI products at Apple.
What you'll do
- Operate with a customer-centric mindset to screen, monitor, and triage production and non-production environments encompassing data processing, ML/AI
- Participate in a rotating on-call schedule across supported services, including occasional weekday and weekend coverage
- Serve as a primary point of contact for internal customers seeking technical resolution — clearly communicating status, root cause, and next steps during active issues
- Own the operational health of big data platform services as SME — driving reliability, support, and customer guidance
- Partner with dev teams across time zones to own the customer experience for services — understanding architecture and establishing the observability benchmarks
What you need
- Python
- Spark
- Airflow
- AWS
- Machine learning
- IAM
Good to have
- SQL
- ETL
- CI/CD
- Prototyping
- Kubernetes
- Prometheus