Team Lead - Revenue Ops
ChennaiFull-time5–8 yrsPosted 1 week ago
Senior operations role at Arcadia in Chennai. Needs 5–8 years and a B.Tech or B.E..
About the role
Team Lead - Revenue Ops at Arcadia. Problem Solver: Grasp concepts and workflows, come up with a basic implementation plan and set up dashboard views (Jira/Excel/R/Tableau/SQL/Python) to track the assigned….
What you'll do
- Process: Identify the top 3 major blockers for the team (Pareto), enable the team to solve the problem through upskilling, Goal setting and achieving the same
- Reporting: Ensure KPIs are published and reviewed on a daily, weekly, monthly basis and perform analysis on any behaviours / processes that could impact on data…
- Ensure adherence to existing processes & setting up appropriate dip sticks
- Facilitate root cause analysis for incident reports and identify continuous improvement opportunities in areas of people, tools, and/or process changes
- Collaborate with customer support teams to provide technical support for Urjanet’s data feed and APIs
What you need
- JIRA
- Root cause analysis
- MS Office
- Team management
- R
- Tableau
Good to have
- Power BI
- SQL
- Python